We're glad you're ready to start your skincare routine with Beautyfy Body. Here's what to expect once you place your order.
Free Shipping
We offer free shipping within the United States on orders that reach the minimum order value shown on our store and in your cart. Orders below that amount are charged a shipping rate calculated at checkout.
Order Processing Time
Orders are typically processed and prepared for shipment within [1–3] business days of purchase. Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Times
Once your order ships, delivery typically takes [3–7] business days, depending on your location. Please note that processing time is separate from shipping time. Total time from order to delivery is usually [4–10] business days.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package's journey to your door.
Shipping Carriers
We ship via [USPS / UPS] to ensure reliable and timely delivery.
Shipping Destinations
We currently ship to addresses within the United States.
Delays
While we do our best to meet estimated delivery windows, occasional delays can happen due to high order volume, weather, or carrier issues beyond our control. We appreciate your patience and will keep you informed if a significant delay affects your order.
Opened or Used Products
Because our skincare products are consumable personal-care items, we cannot accept returns or issue refunds for any product that has been opened, used, or had its seal broken. This policy protects the hygiene, safety, and quality of every product we ship. If your order arrives damaged, defective, or you received the wrong item, please contact us at contact@beautyfybody.com within 7 days of delivery with your order number and photos of the product and packaging, and we'll make it right with a replacement or refund.
Lost or Stolen Packages
If your tracking shows your package as delivered but you haven't received it, please contact us at contact@beautyfybody.com within 3 days so we can help investigate with the carrier. Beautyfy Body is not responsible for packages confirmed as delivered by the carrier but lost or stolen after delivery, though we're happy to assist however we can.
Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders delayed or undelivered due to an incorrect or incomplete address provided by the customer. If you notice an error, contact us as soon as possible after placing your order so we can attempt to correct it before shipment.
Questions
If you have any questions about your shipment, reach out to us at contact@beautyfybody.com and we'll be happy to help.